Insurance Verification Administrative Assistant

Carter Psychology Center
Job Description
Carter Psychology Center is looking for an administrative assistant to join our team. As an administrative staff, you will be responsible for checking patients in and out, preforming insurance verification, answering phones, collect patient copayments, and perform other duties as assigned. **Multitasking is a Must. ** 
We will not consider applicants with CNA or Medical Assistant training. 
 
Required Experience: Please do not apply unless you meet the following requirements. 
One or more years of full-Time work experience in a fast paced, busy Medical office.
Able to multitask and prioritize
Check in/Check out patients
Schedule/ Verify patient information
Answer inbound calls appropriately
Data entry/ EMR Management (Scanning/ uploading, and logging patient demographics)
Contact Insurance Pre-certification department for approval of procedure and testing
Maintain timely and accurate documentation in epic regarding pre-authorization/precertification activity related to each case
Verify Patient insurance by contacting insurance companies 
Collect and process patient payments accurately
Strong People Skills-Building trust and respect by showing kindness, patience, and a positive attitude.
Multitasking and organization- Prioritizing tasks, while effectively and efficiently managing resources and time. 
Communication- Communication clearly, concisely, and professionally. 
Contribution to team success- Actively works with the team and the company to accomplish goals and build success. 
Perform all other office tasks assigned, including opening and closing duties. 
 
Daily Responsibilities: Work with the team on all office functions in our multi doctor psychology practice. Functions include: Answering busy phone lines; scheduling patient appointments; check in/check out/ accepting, posting, and tracking payments; working with electronic medical records. 
 
Required Education:
-High School equivalent
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