Assistant General Manager

Bayside Pet Resort & Spa
Job Description

**Do you have a passion for animals? If so, we want you on our team! **

**5-star Pet Resort seeking experienced Professionals. **

**Local, family owned and operated company. **

**Health, dental and vision benefits available. **

Summary: The basic function of the management team is to supervise, oversee and assist the day to day operations of Bayside Pet Resort. This position does require the incumbent to interact and function cooperatively with other Managers, Supervisors and Pet Pals and Receptionists on a regular basis.

  • Duties and Responsibilities include the following. Other duties may be assigned. Work unsupervised
  • Reception and Administrative Tasks including but not limited to scheduling and direct customer service
  • Overseeing lodging operations in order to ensure we are delivering 5-star quality care.
  • Responsible for ensuring the 5 point wellness check is completed each day.
  • Responsibility to observe and abide by good health practices and standard operating procedures
  • Help pet owners in or out with their pets.
  • Performs daily work as listed on Daily Work Sheet, without supervision.
  • Performs daily work as listed on Monthly Work Sheet, without supervision.
  • Performs any work directed by management not listed on Daily/Monthly Work Sheets, which would be necessary for the benefit of the business and care of clients
  • Reporting animal abnormalities to management.
  • Give tours of Bayside Pet Resort.
  • Addressing client concerns and facilitating resolution of same under General Manager’s supervision.
  • Responsible for scheduling to meet the demands of the clients and to cover necessary shifts.
  • Assisting with statistical reporting

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: High School Diploma or GED Equivalent. 2 years of office or related experience. 1 year of professional animal experience. Vet tech/assisting experience a plus.

Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Math Ability: Ability to calculate figures and amounts such as measurements and percentages.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Word and Excel; Internet Explorer; and Microsoft Outlook Express.

Special Skills: Professional appearance in compliance with dress code Confident and energetic personality Strong ability to prioritize and multi-task; work with minimal supervision Reliable and flexible to Resort needs

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