Sales & Customer Service Rep

AAA - The Auto Club Group - Insurance
Job Description
Our Bradenton office has an open position available for a Sales and Customer Service Representative who provides support services to members including greeting, servicing and selling travel and membership products (car, hotel, basic tour packages, etc.), generating leads, updating members on travel specials and providing travel information including triptiks, tour books, maps, etc. Responds to customer inquiries and refers to senior staff or agent when appropriate.  Provides cashiering services to members including travel and membership payments, sale of tickets and travel money products, processing remittance/depository transfers and balancing cash.
  • Working in a customer focused environment
  • Providing customer focused service and timely solutions to problems
  • Word software application
  • Taking  personal responsibility in seeking solutions to problems
  • Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals
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