IT Professional IV - Job Code #4381

Sarasota County Government
Job Description

IT Professional IV:  This position requires a high level of technical expertise. The person will work independently with the departments and also as project lead to members of a team. This position provides software support, code development, contract management, system integration, and consulting services to county departments. This position is responsible for managing web applications, analyzing requirements for web and third-party applications, maintaining and modifying existing web applications, designing and developing new web applications, and reporting project status, as well as maintaining third-party applications.  Position is involved in on-call technical support 24/7/365 with mandatory personal cell phone required, per Administrative Directive 9.05.


Technical Lead/Project Management /Contract Management

  • Identify and evaluate technical opportunities between partnering agencies that could lead to more effective sharing of services and resources.
  • Actively participates as project lead in software and hardware upgrades and keeps manager informed of progress, obstacles.
  • Provides consultation on complex projects and assist team accomplish goals by providing solutions to problems. Individual is considered to be the top-level contributor/specialist.
  • Ability to apply independent judgment and creativity to resolution of contract issues.
  • Act as a consultant and liaison for users and insure that problems are handled appropriately by prioritizing internally and working with staff/vendors to insure timely resolution. Provide feedback to customers and to IT managers as necessary.

 Application Support, Development

  • Assist in the specification, installation, testing, and support of new versions of operating systems, databases, and other customized or purchased software as it relates to supported applications.
  • Develop and maintain SQL Server Database, Tables, Views, Stored Procedures, SSIS packages.
  • Develop and maintain in-house web applications using the approved application development platform and tools: ASP.NET, ASP.NET MVC, MS SQL, XML, ASP, JavaScript, AJAX, in a MS Windows environment.
  • Administration of large enterprise applications, configures and maintain all elements related to the applications including configuration, monitoring, tuning and import/export data to/from the systems.
  • Attend training classes, conferences, seminars, and workshops to increase knowledge in system analysis and design and other applicable skills such as written and oral communications, project management, and leadership skills.
  • Participate in technical designs to insure compliance with business requirements and technical specs.
  • Participate in user groups, formal classes, and self-instruction to keep abreast of the latest developments and technical advances in the industry as they relate to assigned projects and responsibilities.
  • Develop and maintain documentation for customers, partners, and other IT professional staff.
  • Provides 24/7 application support during on-call time.

Partnerships/Customer Service/Consulting

  • Provide training to customers and other IT professional staff who use programs/systems.
  • Acquire and maintain working knowledge of customers' operation and business needs by participating in meetings, reviewing relevant documentation and openly communicating with customers as necessary.

Minimum Qualifications:  
A Bachelor's Degree from an accredited college or university in specific field of endeavor with 3 - 5 years of related experience.  -OR- A Master's Degree from an accredited college or university with two (2) or more years of related experience.  Experience may substitute for formal education at discretion of management.  Some supervisory experience may be required.

Preferred Qualifications:  Application Architecture, Project Management.  Large enterprise application trouble shooting and support.  Advanced Professional Certification highly desirable.

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