Child & Family Advocate

Manatee Children's Services, Inc. MCS Child Advocacy Center
Job Description
General Statement of Duties: Providing advocacy and counseling services to any child victim and non-offending caregiver to alleviate the emotional, social, and financial impact of the crime on the child and non-offending caregiver. To document, prepare, copy, distribute program information to clients and community referral sources. Essential Functions of the Job ? Follow-up with child and family regarding recommendations and referrals. 10% ? Provide case management and advocacy support for child and families. 30% ? Complete initial intake information and updates for advocacy families according to protocol. 10% ? Conduct needs assessments and make treatment recommendations based on assessments. ? Complete follow-up safety plans for Advocacy families. 10% ? Provide follow-up contact, information and referral, personal advocacy, telephone contacts, and case management. 20% ? Assistance and follow up with victim compensation applications. ? Maintain up-to-date records on all clients ? Provide public education in regards to the program through provision of in-service activity, speaking at public engagements, attending community-based meetings, dissemination of written information, etc. ? Maintain linkage to community resources and likely referral sources. 10% ? Stay abreast of current victim advocacy opportunities in the community. ? Maintain current knowledge of community resources and make appropriate referrals to support positive family functioning. ? Complete all training requirements to include orientation, training required within the first year of employment, and 40 hours of relevant training annually. ? Submit monthly and quarterly documentation to Florida Network Children’s Advocacy Center ? Maintain client files according to standards of documentation, confidentiality and timeliness. ? Actively participate in supervision, staff meetings, and agency-wide meetings as scheduled. ? Prepare and provide monthly reports to referral sources, as needed. ? Participate in design and development of needed special treatment/service components. ? Monitor program effectiveness by utilizing program evaluation tools, preparing monthly and quarterly reporting statistics, and conducting annual programmatic monitoring. Qualifications and Requirements ? Graduation from an accredited four-year college or university with a Bachelor’s Degree in social work, education, or related field. Two years’ experience working with children and families. ? Excellent oral and written communication skills. Must demonstrate an appreciation of and the ability to work with diverse populations. ? Commitment to ethical standards and excellence. ? Level 2 Background and Drug Screening required. ? Maintain a valid Florida Driver’s License and provide proof of Insurance. ? Must be eligible for auto insurance coverage through agency provider. ? Must notify supervisor immediately if license become invalid. Other Skills Required • Able to develop, deliver and implement family activities and teach/model parenting skills • Understands and models healthy parent/child relationships • Ability to work with a culturally diverse clientele and staff • Understanding of cultural competencies and gender-specific issues • Ability to develop and sustain team approach to treatment and case management • Knowledge of community resources • Good communication, documentation/problem-solving skills and basic computer literacy • Perform basic skills in Microsoft Outlook, Excel, Access and Word. • Ability to frequently communicate with employees/customers/clients; and must be able to exchange accurate information by perceiving the nature of sound, near and far vision, depth perception, providing oral and written information. • Ability to face a significant amount of emotional stress which can cause related physical stress. • Bilingual English/Spanish preferred. Working Conditions and Physical Requirements • Work is primarily conducted at the offices of Manatee Children’s Service, client homes, and multiple community-based locations. • Able to climb stairs • Able to tolerate and work with a moderate amount of noise. Noise level varies from low to moderate. • Able to hear, understand and talk clearly to people over the phone and in person • Able to read material such as mail and the computer screen • Able to lift 15 to 25 pounds • Able to travel within the community; must have a vehicle, valid driver’s license and insurance • Must be eligible for insurance coverage through agency provider. • Must notify supervisor immediately if license become invalid. Training • Obtain Victim Services Practitioner Designation certification through the Florida Attorney General’s Office Victim Services Practitioner Designation Training program within one year of employment. • Must complete Civil Rights training through the U.S. Department of Justice’s Office for Civil Rights training program. • Attend a minimum of 40 hours of training each year. Including successful completion of Department of Health training. Some training may require overnight travel. Personal Qualities • Dependability . Arrives to work on time, uses sick and annual leave according to established policies, and completes paperwork with deadlines. • Flexibility/Initiative. Exhibits willingness to assist colleagues, assumes additional responsibilities willingly, works varying hours to meet client accessibility, and recommends program changes and improvements. Reports to work at the scheduled time, work as scheduled and seldom absent from work. • Teamwork . Maintains an overall work attitude of cooperation and professionalism in all interactions with agency staff and community professionals. Communicates and interacts appropriately with colleagues. Follows through with paperwork to ensure smooth operations within the Agency. Maintain a willingness to carry out the mission of Manatee Children’s Services and its programs. • Professionalism Conducts in professional appearance, manner and behavior with colleagues, peers and clients. Demonstrates professional behavior toward clients consistent to the enhancement of the client’s dignity and well-being. Upholds established policies and professional standards of conduct. Inclusiveness. Demonstrate awareness, acceptance, and ability to work with a diverse group of people. Including, but not limited to religion, ethnic heritage, gender identification, sexual orientation or disability.
Employer Type:
Position Type:
Salary Range:
Contact Information