Position: Family Advocate
Grade/Salary: (2-4) $12.00-$18.00 hourly rate /40 hours per week / 12 month position
Location: North Port
Reports to: Regional Manager
Summary: The Family Advocate is accountable for promoting family wellness and parent involvement and to support the implementation of the family partnership process. He/she provides case management, support services, information, referrals and advocacy to children and families in accordance with Head Start performance standards, state and local licensing regulations, and Children First policies and procedures. The Family Advocate fosters strong parent communication and involvement, operates as a liaison between classroom and home settings in the area of education, child development and mental health and maintains family and child-related records and documentation. The Family Advocate works under the supervision of the Regional Manager with direction from the Family Services Manager. Additional guidance is provided by the standard operating procedures and parent’s handbook. Work is reviewed through monitoring, ongoing coaching and feedback and annual reviews with supervisor.
Education & Equivalent Experience:
- AA in Human Services or related field required
- BA/BS Human Services or related field or BSW preferred
- Two years’ work experience in the family social services, childcare, community, public or private setting including knowledge and experience relating to community resources for referrals to families in need of services
- Experience with providing support services, information, referrals, case management & advocacy to children and families in the program
- Specialized training in social services, health or disabilities, desired
Day to Day Responsibilities:
- Provide family support and case management services for the children and families in accordance with Head Start performance standards, state and local licensing regulations, and Children First policies and procedures.
- Assist families in developing family partnership agreements,/goals and monitor progress
- Provide referrals to relevant community resources (mental health, health, social services, education, job training, i.e.…) as needed and serve as liaison with those resources.
- Assist families in maintaining children’s up to date health status on EPSDT schedule.
- Develop and maintain strong parent communication and engagement.
- Encourage parent participation in all aspects of the program
- Collaborate with Children First staff to identify and manage the needs of children and families
- Collaborate with the Special Needs coordinator to ensure special needs children received required services.
- Maintain and review family and child related records and documentation.
- Help foster positive relationships between community partners, families, teaching staff, & children
Competencies (Knowledge, Skills and Abilities):
- Manage a flexible schedule to accommodate family needs, including working some evening or weekend hours.
- Deal with sensitive family situations in a non-threatening and professional manner.
- Manage time, stress and constantly changing situations; prioritize a complex workload.
- Collect/analyze data and make accurate reports and recommendations.
- Work collaboratively and cooperatively with parents, staff, and community partners.
- Set and maintain professional boundaries with families.
- Solve problems and make decisions; work independently without intense supervision.
- Ability to clearly, professionally, & effectively communicate—verbally & written
- Bilingual preferred
- Computer proficiency—database, word processing, email, internet; maintain sustained concentration and attention to detail and accuracy.
- Reliable transportation, current & valid Driver’s license & insurance at agency limits
- Lifts and/or moves up to 50 lbs; sitting with frequent driving for home visits
- Kneels, stoops, bends, reaches and sits on floor to attend to child needs.
- Team player & self-starter who enjoys the challenge of working in a diversely rewarding work environment
- Equal Opportunity Employer Drug Free Workplace
- After 60 days of continuous employment = medical, dental, vision, + more
- After 90 days of continuous employment = Personal time accrual
- After one year of continuous employment = Vacation time accrual
http://www.childrenfirst.net/career-opportunities/ or 941-954-8047 fax
Application Deadline: Open until filled