Family Advocate - SM/Dalbeck

Children First Inc.
Job Description

Position:                              Family Advocate – 1 opening
Grade/Salary:                    (2-4)   $12.00-$18.00 hourly rate / 12-month position / 40 hrs
Location:                             Dalbeck and St Martha’s site
Reports to:                         Regional Manager
SummaryThe Family Advocate is accountable for promoting family wellness and parent involvement and to support the implementation of the family partnership process.  He/she provides case management, support services, information, referrals and advocacy to children and families in accordance with Head Start performance standards, state and local licensing regulations, and Children First policies and procedures.  The Family Advocate fosters strong parent communication and involvement, operates as a liaison between classroom and home settings in the area of education, child development and mental health and maintains family and child-related records and documentation.  The Family Advocate works under the direction of the Family Services Manager.  Additional guidance is provided by the standard operating procedures and parent’s handbook.  Work is reviewed through classroom observations, ongoing coaching and feedback and annual reviews with supervisor.
Education & Equivalent Experience
  • AA in Human Services or related field required
  • BA/BS Human Services or  related field or BSW preferred
  • Three years’ work experience in the family social services, childcare, community, public or private setting including knowledge and experience relating to community resources for referrals to families in need of services
  • Experience with providing support services, information, referrals, case management & advocacy to children and families in the program
  • Specialized training in social services, health or disabilities, desired
Day-to-Day Responsibilities):
  • Provide family support and case management services for the children and families in accordance with Head Start performance standards, state and local licensing regulations, and Children First policies and procedures.
  • Develop and maintain strong parent communication and engagement.
  • Collaborate with Children First staff to identify and manage the needs of children and families.
  • Maintain and review family and child-related records and documentation including enrollment, eligibility, screening records, COPA case notes, and more.
Competencies (Knowledge, Skills and Abilities):
  • Manage a flexible schedule to accommodate family needs, including working some evening or weekend hours
  • Help foster positive relationships between community partners, families, teaching staff, & children
  • On-going monitoring of student records / files
  • Collaborate with community agencies to provide quality services for children and families
  • Assist clients with meeting their identified goals & milestones
  • Deal with sensitive family situations in a non-threatening and professional manner.
  • Manage time, stress and constantly changing situations; prioritize a complex workload
  • Collect/analyze data and make accurate reports and recommendations
  • Set and maintain professional boundaries with families.
  • Solve problems and make decisions
  • Ability to clearly, professionally, & effectively communicate—verbally & written
  • Bilingual preferred
  • Computer proficiency—database, word processing, email, internet
  • Reliable transportation, current & valid Driver’s license & insurance at agency limits
  • Team player & self starter who enjoys the challenge of working in a diversely rewarding work environment
  • Equal Opportunity Employer                          Drug Free Workplace
  • After 60 days of continuous employment = medical, dental, vision, + more
  • After 90 days of continuous employment = Personal time accrual
  • After one year of continuous employment = Vacation time accrual
Replies to: or 941-954-8047 fax
Application Deadline:   Open until filled

Employer Type:
Position Type:
Salary Range:
Contact Information