Position: Receptionist 1 PT 8am-1pm
Grade/Salary: (1) $10.00-$11.00 hourly rate / 12 month position
Location: Main campus
Reports to: Office Manager
Summary: The Receptionist oversees Children First’s main office reception area and functions in compliance with Head Start/Early Head Start performance standards, federal and state law and Children First policies and procedures. This involves managing the telephone switchboard, greeting and assisting visitors, and providing administrative support to Children First departments. This position works under the direction of the Office Manager. Work is reviewed through regular coaching and feedback and annual evaluations with supervisor.
Education - Equivalent Experience:
- High School Diploma or GED required
- One year general office / reception experience, preferably in a non-profit environment.
- Fluent in Spanish and English – reading, writing, speaking
Day to Day Responsibilities
- Greet, assist and direct all visitors in a courteous manner; complete visitor safety screenings and proper sign in.
- Answer multi-line telephones switchboard in a timely, courteous, and professional manner.
- Route calls accurately to various Children First sites and proper persons.
- Coordinate incoming and outgoing mail and deliveries; assist with mass mailings (fold & stuff envelopes, seal and address).
- Assist with faxes and copies; Monitor and maintain appropriate balances on postal machine.
- Keep area clean, organized and clear of obstructions that may impede traffic and safety considerations.
- Schedule new student intake application appointments.
- Schedule the booking of conference rooms, vehicles, and equipment.
- Assist Regional Coordinator with monthly fire drill.
- Support processing of attendance and meal counts for agency and ELC reporting.
- Coordinate Children First Blood drive; receipt banking of program fees/funds; process staff mileage requests.
- Log and forward any employment applications received.
- Attend intra and interagency organization and planning meetings as appropriate.
- Provide support to all Children First departments, as needed.
Competencies (Knowledge, Skills and Abilities):
- General office/administrative practices.
- Speak, read and write English and Spanish, required.
- Use various, word processing, database, spreadsheet, Internet and email software.
- Operate wide variety of office equipment such as copier, fax, postage meter, voice mail, etc.
- Handle multiple tasks simultaneously with efficiency, accuracy and attention to detail.
- Handle highly confidential and/or sensitive information.
- Manage time, stress and constantly changing situations professionally and courteously.
- Maintain professional boundaries with families.
- Uses manual dexterity, reaches with hands and arms, stretches, and talks or hears;
- Sitting for extended periods of time using computer keyboard, telephone and other machines; standing to file and make copies.
- Bending and lifting up to 50lbs in scope of work day.
- Reliable transportation, current & valid Driver’s license & insurance at agency limits
- Team player & self-starter who enjoys the challenge of working in a diversely rewarding work environment
- Equal Opportunity Employer Drug Free Workplace
- After one year and 1000 hours = retirement participation
http://www.childrenfirst.net/career-opportunities/ or 941-954-8047 fax
Application Deadline: Open until filled