BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20161026T130000Z
DTEND:20161026T160000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:2016 Let's Exceed Customer Service Expectations
DESCRIPTION:Let's Exceed Customer Service Expectations\n\nby Duwayne E. Keller of Dale Carnegie Training\n\n\n\nYou have far more potential to develop long lasting relationships and future business by managing customer expectations in a realistic way. Customers continue to do business with organizations that deliver on what they promise and that they feel have treated them fairly.\n\n\n\nLet's give your customers the WOW experience!\n\n\n\nJoin us to learn how to:\n\n- Understand what customers really want.\n\n- Overcome customer dissatisfaction.\n\n- Prevent client defection and resolve complaints.\n\n- Maximize add-on and cross-sell opportunities.\n\n- Partner across functions to exceed customer expectations.\n\n- Increase customer retention.
X-ALT-DESC;FMTTYPE=text/html:<span style="font-size:14px\;"><strong>Let&#39\;s Exceed Customer Service Expectations<br />\nby Duwayne E. Keller of Dale Carnegie Training</strong></span><br />\n<br />\nYou have far more potential to develop long lasting relationships and future business by managing customer expectations in a realistic way. Customers continue to do business with organizations that deliver on what they promise and that they feel have treated them fairly.<br />\n<br />\n<strong><span style="font-size:12px\;">Let&#39\;s give your customers the WOW experience!</span></strong><br />\n<br />\n<u>Join us to learn how to</u>:<br />\n- Understand what customers really want.<br />\n- Overcome customer dissatisfaction.<br />\n- Prevent client defection and resolve complaints.<br />\n- Maximize add-on and cross-sell opportunities.<br />\n- Partner across functions to exceed customer expectations.<br />\n- Increase customer retention.
LOCATION:Manatee Chamber 222 10th Street West\, Bradenton
UID:e.2475.9912
SEQUENCE:3
DTSTAMP:20260516T013634Z
URL:https://business.manateechamber.com/events/details/2016-let-s-exceed-customer-service-expectations-9912
END:VEVENT

END:VCALENDAR