BBC Seminar Luncheon: Building a Superior Customer Service Culture
Event Sponsors
Date and Time
Tuesday Oct 30, 2018
11:30 AM - 1:00 PM EDT
Tuesday, October 30, 2018
11:30 AM - 1:00 PM
Location
Heritage Harbour Golf Club & Eatery
8000 Stone Harbour Loop
Bradenton, FL 34212
Fees/Admission
BBC Members $25
Chamber Members $40
Website
Contact Information
Kimberly Henley
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Description
Take your customer service to a new level, manage your online reputation, know your legal options with customer disputes and gain valuable tips from our panelists on the following topics:
Customer Service: Going Above and Beyond ~ Gus Sokos, Owner Demetrio's Pizza House
Online Reputation: Responding to Online Customer Comments is Key ~ Nick Choat, Owner Sport Clips Haircuts of Bradenton
Mediation: When a Little Help is Needed to Mediate Disputes ~ Heather Blanton, 12th Judicial Circuit Court Citizen Dispute Settlement Program
Legal Matters: Strategies for preventing and resolving legal issues with customers without ever setting foot in the courtroom. ~ Janelle Esposito, Esq., Esposito Law Group
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