Collection Professional

This is a full-time, on-site role for a Collection Professional located Sarasota, FL. The role involves managing and resolving account delinquencies by contacting clients, negotiating payment arrangements, and maintaining accurate records of all collection activities. Candidates will interact with customers to address disputes, provide solutions, and ensure timely recoveries while maintaining professional standards. The position also requires collaboration with the team and adherence to company and legal protocols.

• Strong negotiation, communication, and interpersonal skills
• Proficiency in managing accounts receivable and maintaining accurate records
• Time management and organizational skills with attention to detail
• Ability to handle confidential information with professionalism and compliance
• Experience in using collection software and tools is preferred
• Customer service experience and problem- solving abilities
• High school diploma or equivalent required; additional education or certifications in finance, business, or related fields are a plus
• Familiarity with legal regulations and ethical practices for collections is an advantage