Admissions Associate (Part-Time/OPS)
Department
The John & Mable Ringling Museum of Art is located in Sarasota, Florida, and is a department of Florida State University. Learn more about The Ringling at https://ringling.org/employment!
Responsibilities
Admissions Associates play a vital role in creating a welcoming and positive experience to a wide variety of people. They serve as the first contact with guests of the museum and complete a variety of tasks daily including:
- Answering questions and providing information about ticket options at The Ringling.
- Selling and processing memberships and tickets for general admission and tours.
- Accurately handling payments, cash, and ticket distribution.
- This role at times will also assist with events or other duties as assigned.
Qualifications
- High school diploma or equivalent.
- Ability to handling cash accurately.
- Ability to be trained on and use web-based computer ticketing system (Tessitura).
- Skill and ability to work effectively with diverse populations including the ability to communicate effectively (verbally and written) in-person, via telephone, and email.
- Ability to stand for up to longer periods of time, with or without a reasonable accommodation.
Helpful
While helpful, these skills are not required to be considered for this role.
- Previous experience or knowledge of web-based computer ticketing systems such as Tessitura.
- Verbal fluency in additional language(s) besides English.
- Experience with or the ability to make helpful purchase recommendations to visitors including upselling.
- Experience with or the ability to remain calm during busier times, such as a long line of visitors waiting to purchase tickets, and while maintaining a strong focus on providing a positive customer service experience
- Ability to promote an inclusive and welcoming work/education environment.
Department
The John & Mable Ringling Museum of Art is located in Sarasota, Florida, and is a department of Florida State University. Learn more about The Ringling at https://ringling.org/employment!
Responsibilities
Admissions Associates play a vital role in creating a welcoming and positive experience to a wide variety of people. They serve as the first contact with guests of the museum and complete a variety of tasks daily including:
- Answering questions and providing information about ticket options at The Ringling.
- Selling and processing memberships and tickets for general admission and tours.
- Accurately handling payments, cash, and ticket distribution.
- This role at times will also assist with events or other duties as assigned.
Qualifications
- High school diploma or equivalent.
- Ability to handling cash accurately.
- Ability to be trained on and use web-based computer ticketing system (Tessitura).
- Skill and ability to work effectively with diverse populations including the ability to communicate effectively (verbally and written) in-person, via telephone, and email.
- Ability to stand for up to longer periods of time, with or without a reasonable accommodation.
Helpful
While helpful, these skills are not required to be considered for this role.
- Previous experience or knowledge of web-based computer ticketing systems such as Tessitura.
- Verbal fluency in additional language(s) besides English.
- Experience with or the ability to make helpful purchase recommendations to visitors including upselling.
- Experience with or the ability to remain calm during busier times, such as a long line of visitors waiting to purchase tickets, and while maintaining a strong focus on providing a positive customer service experience
- Ability to promote an inclusive and welcoming work/education environment.
Position Type: Part-time
Salary Range: Up to $20,000/year
Employer Type: Government Entity
Employer Willing to Train: Yes
