Auto Repair Front Desk Coordinator

Posted: 10/30/2022

Swift Auto Repair Inc.
Job Opening: Auto Repair Front Desk Coordinator

FUNCTION: Under the direct supervision of the President, the Auto Repair Front Desk Coordinator has the general responsibility of the reception area, phone calls, and provides support to the mechanics, customers, and vendors.

• Must be comfortable working in an automotive repair shop environment.
• Order parts as instructed by techs/owner from various parts stores.
• Keep records of parts received and tag or distribute accordingly
• Invoicing, filing, and faxing.
• Keep records of all tows performed and inventory on lot
• Greet customers and assists customers waiting for repairs
• Communicate effectively and politely with all customers, employees, and vendors.
• Maintain a positive attitude with all customers and vendors
• Maintain a high level of customer service and professionalism in all aspects of position.
• Answer a high-volume of calls and directs them appropriately and/or takes clear messages and detailed notes.
• Use the computer and office equipment as needed to perform a variety of tasks as instructed.
• Processes and distributes mail.
• Light cleaning
• Maintain business casual attire and be well groomed

POSITION REQUIREMENTS: (not all inclusive lo)
• This position is Full Time and located in Sarasota, Florida.
• Bi-lingual is a plus.
• High school diploma and/or equivalent experience in automotive field or administrative experience.
• Customer service driven, enthusiastic individual.
• Working knowledge of basic clerical duties including typing, filing, creating, and maintaining electronic and paper forms, answering phones, and greeting visitors.
• Must have a high attention to detail and possess the ability to work in a fast-paced environment while meeting deadlines.
• Demonstrated verbal and written communication skills are a must, along with the ability to work independently and manage multiple tasks in an efficient manner.
• Strong Organization, Time Management Skills and ability to set Priorities
• Obtain strong Work Ethic, Positive Attitude, High Level of Energy and Flexibility
• Strong communication, Interpersonal skills, and Attention to Detail
• Valid State Driver’s License
• Does not supervise others.

• Required to stand, walk, and sit.
• Able to input, store, and output information on a (computer) and other office equipment.
• Occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, and depth perception.
• Perform Safety-sensitive culture requiring a constant state of alertness.
• The noise and odor level of the work environment is high due to work is conducted in an auto repair shop, inside and outside setting.

TO APPLY: Send your resume to Walk-ins welcome. Principal applicants only, no recruiters; no phone calls accepted.
Swift Auto Repair, Inc is an Equal Opportunity Employer.

Position Type: Full-time

Salary Range: $21,000 - $40,000/year

Employer Type: Private Company

Employer Willing to Train: Yes

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