Sales & Service Specialist

Posted: 10/16/2022

Searching for a safe and supportive auto shop where you feel accomplished every day? Join a fun, diverse team of people who get excited by the idea of getting in and getting the job done. We're looking for people to join the team at our Firestone Complete Auto Care in Venice. As well as a competitive salary, you'll get lots of opportunities for career progression, as well as a wide range of financial, health and lifestyle benefits, including dental & vision insurance, paid time off, EAP and more.

• Paid training and support for ASE certifications
• Opportunities for advancement
• Tool and resource support
• A huge range of benefits

We are looking for a motivated Sales and Service Specialist (SSS) to join a safe and stable team of vehicle and customer service professionals. The SSS is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within BSRO. This role is primarily responsible for customer service, recommending appropriate products and/or services to customers, as well as performing entry-level vehicle services and ensuring customer satisfaction through timely completion of services. The ideal candidate should have automotive repair experience or training. If you have previous experience as a mechanic or auto tech, as well as management or people skills, we’d like to meet you.

Responsibilities: Hybrid Role
• Customer service, sales, customer issue resolution- 75%
• Basic vehicle service tasks, Oil, tires, fluids- 25%
• Store operations, opening/closing, inventory, displays- as needed basis Growth and career development role
• May assist Manager or act as Manager-On-Duty in certain circumstances or to support development
• Will learn all aspects of store operations and flex between front/back shop tasks

• High School Diploma or equivalent
• Valid automobile driver’s license
• Customer service and career growth mindset
• Ability to complete required store education courses and modules required for this position
• Ability to learn and perform basic vehicle service tasks
• Ability to learn and operate store systems

One important point... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job, which will be shared when you speak with our recruiter

About Us
Firestone Complete Auto Care is part of Bridgestone Retail Operations (BSRO) within Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported.

Salary Range: $21,000 - $40,000/year

Employer Type: Private Company

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