Staff Assistant/Constituent Services Representative

Posted: 07/01/2024

The Office of Congressman Vern Buchanan (FL, District 16) is looking for a highly motivated and organized individual for its Congressional Office, located in Lakewood Ranch, FL. The Staff Assistant/Constituent Services Representative position will handle constituent casework assignments, occasionally attend events, and assist with various administrative and legislative duties.  This entry-level position is a tremendous opportunity to learn the ins and outs of the United States Congress and to collaborate with community leaders, stakeholders, and elected officials within the District.
 
Regular hours are Monday-Friday, 9:00 AM to 5:00 PM. However, you may be asked to attend events during evening, holiday, and weekend hours.
 
Essential Duties:

  • Provide a welcoming environment and a positive first impression of the District Office to constituents, visitors, and other VIPs. Handling incoming calls, office visits, and emails with poise, professionalism, and promptness.
  • Serving as a liaison to federal government entities and agencies on behalf of the constituents. Responsible for assessing constituent casework for problems requiring legislative action and/or Congressional oversight.
  • Occasionally attending events and/or meetings within the District.
  • Performing general administrative assignments as assigned to assist with daily office needs.
Preferred Education:
  • Bachelor's degree or equivalent combination of education and experience preferred.
Preferred Experience:
  • Prior constituent service or customer relationship management is preferred.
  • Demonstrated interest in public service is preferred.
 What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.
  • The chance to make a significant impact to the constituents in District 16.
Send your resume and a cover letter detailing your relevant experience to Tara.Poulton@mail.house.gov. For more information about our office, visit https://buchanan.house.gov/
 

Position Type: Full-time

Salary Range: $41,000 - $60,000/year

Employer Type: Government Entity

Employer Willing to Train: Yes

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