Medical Front Office

Front desk positions available for primary care practice in Bradenton off SR 64 near the interstate. Responsibilities include answering incoming calls, patient check-in, patient check-out, updating demographics and insurance, insurance verification, scanning, collecting copays and balances, giving appropriate paperwork to patients arriving at the office, faxing as needed, distribution of paperwork to appropriate locations in the office, backing up call center with overflow calls and scheduling appointments.

We are a large, busy practice with a strong emphasis on patient satisfaction, excellence in customer service and exceptional patient care. The right candidate needs to be compassionate with excellent interpersonal skills and attention to detail. Teamwork and multitasking is an important key for success.

Responsibilities

• Greeting patients
• Answering phones
• Check in and out patients for appointments
• Insurance verification
• Processing incoming faxes to appropriate departments
• Collect co-pays and past due balances
• Scheduling appointments
• Correct input of intake paperwork at check-in entering patient demographics, etc.

Skills

• Excellent verbal and written communication skills
• Ability to communicate with employees at all levels of the organization
• Excellent phone etiquette
• Excellent attention to detail
• Proper presentation and facilitation skills
• Demonstrated commitment to high professional ethical standards
• Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities
• Excellent communication and interpersonal skills
• Compassionate and able to handle stress

Job Type: Full-time

Pay: From $16.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Primary Care

Schedule:

• 8-hour shift
• Monday to Friday

Experience:

• Computer skills: 1 year (Preferred)
• Medical office: 1 year (Preferred)
• EMR systems: 1 year (Preferred)
• Front desk: 1 year (Preferred)

Work Location: In person