Assistant Bursar

The Assistant Bursar position will support the Student Financial Services Specialist and Associate Controller with Student Accounts, Cashiering, Receivables, and Collections. They will work closely on Student Accounts in coordination with the offices of Admissions, Financial Aid, Registrar, Residential Life and the START Center. Accounts Receivable/Collections: Prepares and tracks 30-day and 60-day collection emails and letters. Manage AR and Collections for Parking Services. Monitors outstanding balance student holds. Reviews receivable balance for NCF exited employees. Reviews receivable balances for current and exited students. Resolves conflict, including the research and resolution of account billing inaccuracies (student and non-student). Works closely with the Office of the Registrar, Office of Financial Aid, and Housing Auxiliary on student account transactions. Provides back up for all Bursar responsibilities. Student AR/Collections Communications: Provides excellent customer service and responds promptly to inquiries. Documents communication with students via mail, email and phone conversations to comply with NCF Collection Policy. Follow up on dishonored/failed payments. Notifies students of refund checks availability. Student Beginning of Term Processes: Works with Financial Aid, Registrar and Residential Life to ensure accurate charges are on the student financial accounts. Prepares the Beginning of Term report and coordinates the multi-department meetings. On a daily basis, reviews students who are at risk for Financial Withdrawal. Reviews non-payment cancellations list to determine reinstatement balances. Student Refund Process: Works with Financial Aid to coordinate the timing of the student refunds process to ensure compliance with Federal and State Regulations. Works with the Student Financial Services Specialist and Associate Controller to validate refund accuracy. Minimum Qualifications: A Bachelor’s degree in Accounting, finance, Management or Public Administration, and/or four years of finance related experience Knowledge and experience in working with Microsoft Office products – Word, Excel, Access, PowerPoint. Higher education finance experience Effective communication skills verbally and in writing Ability to establish effective working relationships Ability to establish priorities and meet deadlines Ability to establish and maintain records Ability to exercise good judgment Ability to maintain professionalism in adverse conditions Ability to read various forms, procedures, regulations and similar materials Ability to work as part of a team within the Controller’s Office and with all other Campus offices Ability to operate calculator, desktop computer and various office machines and equipment Ability to perform duties in a confined yet open-office environment Knowledge and ability to complete paperwork accurately and timely Knowledge of Financial practices and procedures Ability to pay attention to details and notice when something isn’t the same between two or more records. Ability to apply textbook theory and applications to everyday situations Capable of understanding the functional design and implementation of computer applications Preferred Qualifications: Experience with State University System of Florida, knowledge of Ellucian Banner, and Transact payments