Campus Informational Specialist

Campus Informational Specialist Salary: See Position Description Location: Lakewood Ranch Job Type: Department: Enrollment Services Job Number: Closing: Continuous Description SCF offers a comprehensive benefits package to eligible employees, featuring low-cost State of Florida medical, dental, and vision insurance, along with a variety of additional perks. Employees can take advantage of tuition scholarships for themselves and eligible dependents, paid life insurance, and matching contributions to the Florida Retirement System (FRS). Additional benefits include complimentary access to wellness activities, paid sick and vacation leave, a four-day workweek during June and July, and paid winter break. Eligible dependents may also benefit from access to our on-campus Collegiate School. Visit our https://scf.edu/Administration/HumanResources/Benefits/default.asp for benefit details Job Summary Campus Informational Specialist is responsible for providing excellence in customer service. This position is the first contact therefore, highly visible, and cross-trained with a strong knowledge base and understanding of the campus protocols for the areas of: admissions, financial aid, registration, accessibility, and conduct. This position will also assist with campus operations, rentals, community/business inquires and other hosted events. This position is hired through our temporary agency Ad-Vance, with a pay rate of $17.00 per hour. This position will also be required to troubleshoot tier 1 questions from students in the following departmental areas: • Admissions: Responsible for ensuring responsiveness to inquiries, streamlined admissions processing, accurate residency classifications for tuition purposes and effective enrollment communication campaigns. • Educational Records: Assists students from the point of registration through graduation. The primary focus is to provide student support in all forms for records and registration policies and procedures. Responsible for ensuring the accuracy of student record data and that all documentation is complete and readily available for students. • Financial Aid: Serves as primary resource for financial aid information to potential students, current students, faculty, and staff. This position handles sensitive and confidential information and is the first contact for students and/or parents, as well as other internal and external customers. • Advising: This position serves as resource for advising information. This position will answer general inquiries regarding degree, requirements, and programs available. Essential Duties and Responsibilities The following listing of essential job duties indicates the general nature and level of work required in this job. This is not designed to be a comprehensive listing of all the activities, duties, or responsibilities that may be required in this job. Individuals assigned may be asked to perform other duties as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of the job. Campus Assistance: This position will help lead, guide, and direct campus guests, students, and families and provide trouble-shooting support as needed. The responsibility will be to provide a smooth transition to the appropriate department/person on or off campus. Applicants may be asked to demonstrate any or all the following duties: • Guides & assists potential students through the full admissions process to enrollment. • Guides & assists campus guests and visitors • Expands student access to admissions via use of chat sessions, recruitment events, and calling campaigns. Ensures service excellence and responsiveness by providing effective, timely communications to students regarding their admissions, residency, and orientation status. • Assists with scheduling appointments in admissions, advising, financial aid, and other departments. • Helps to provide support for lifelong learning, non-credit, and academic services at the campus. • Responds to inquirers in person, via email, phone, and text messaging. • Provides trouble shooting efforts to campus efforts & events. Pre-Employment Screenings: Employment is contingent upon successful completion of criminal background screenings and employment reference checks. In accordance with Florida law, applicants and employees are encouraged to review the AHCA Background Screening Education & Awareness webpage, which provides information and resources on background screening requirments. Visit the https://ahca.myflorida.com/health-quality-assurance/bureau-of-central-services/background-screening for more information . Satement of Non-Discrimination: State College of Florida, Manatee-Sarasota does not discriminate on the basis of sex, pregnancy, race, religion, age, national origin/ethnicity, color, marital status, disability, genetic information or sexual orientation in any of its educational programs, services and activities, including admission and employment. Direct inquiries regarding nondiscrimination policies to: Equity Officer, 941-752-5599, 5840 26th St. W., Bradenton, FL 34207. To apply, visit: https://apptrkr.com/6766506 Copyright ©2025 Jobelephant.com Inc. All rights reserved. https://www.jobelephant.com/ jeid-90495ce3467ec64abc60d4365ec4696a