Specialist, Traffic Safety Institute Customer Service

Specialist, Traffic Safety Institute Customer Service Top Message Join our SCF Traffic Safety Team! This position will be located at our Sarasota location, 2074 Ringling Blvd, Suite 200, Sarasota, FL 34237. SCF offers many benefits to our employees from obtaining tuition scholarship for employees and eligible dependents, paid Life Insurance, matching Florida Retirement System (FRS) contribution, complimentary access to Wellness activities, paid sick and vacation time, access for eligible dependents to our on-campus Collegiate School and many more! Visit our https://scf.edu/Administration/HumanResources/Benefits/default.asp for benefit details. Job Summary: Provides administrative support to all programs within the Traffic Safety Institute (TSI) including maintenance and monitoring records and statistical reporting to government entities. Oversees Driver Improvement programs to ensure compliance with program procedures, rules, and regulations. Assists the Director in the operations of the various programs and reports issues that need attention. Job Description Applicants may be asked to demonstrate any or all of the following duties: 1. Works with students and processes registrations for various programs offered by the Institute. Accepts payment, writes receipts, and appropriately follows all cash handling and accounting procedures. Completes the daily deposit. 2. Maintains and organizes student files/records and class rosters. Maintains confidentiality of all files/records. 3. Prepares materials for class instructors or clinical staff. 4. Prepares and processes class completion reports and submits monthly and/or quarterly statistical reports to various agencies as required and/or directed. 5. Interviews and greets students and/or visitors and provides information about various Traffic Safety programs. 6. Processes, orders, and tracks all required record requests such as those for FDLE, DHSMV and treatment agencies. 7. Provides administrative support to the TSI leadership. Types, proofs, and processes letters, examinations, minutes, forms, schedules, manuals, booklets, requisitions, purchase orders, and related paperwork as requested by the Program Coordinator and/or Director. 8. Completes data entry in connection to courses, student registrations, schedules, operations, and other related information. Receives data for informational reports. 9. Maintains a high level of customer satisfaction. Assists in collecting and compilation of information used for quality assurance. 10. Performs other relevant clerical tasks to meet department specific requirements and assists other staff in their duties as needed. 11. Office hours may be adjusted as needed to accommodate department needs. Minimum Qualifications • Education/Experience: High school diploma or general education degree (GED) and four (4) or more years’ related experience and/or training. Preferred Qualifications Special Instructions to Applicants This position will be located at our Sarasota location, 2074 Ringling Blvd, Suite 200, Sarasota, FL 34237. All college searches are subject to compliance with Florida’s Public Records Law and all documents submitted become the property of the college. This position is a career-level position and is eligible for veteran preference. If you qualify, please complete the Veteran Preference section of the application and attach a copy of your DD214. Pre-Employment Screenings Requires successful completion of criminal background screenings and employment reference checks. Department Name: Traffic Safety Institute Campus: Bradenton Work Schedule: 12 month Work Hours From: Work Hours To: Total Hours Per Week: 37.5 Requested Start Date: ASAP Job Type: Staff/Administration Benefits Eligible: Yes Hiring Range: $15.40-$20.60 FLSA: Non-Exempt Job Open Date: 03/26/2024 Job Close Date: Open Until Filled: No To apply, visit https://apptrkr.com/5185880 State College of Florida, Manatee-Sarasota does not discriminate on the basis of sex, pregnancy, race, religion, age, national origin/ethnicity, color, marital status, disability, genetic information or sexual orientation in any of its educational programs, services and activities, including admission and employment. Direct inquiries regarding nondiscrimination policies to: Equity Officer, 941-752-5323, 5840 26th St. W., Bradenton, FL 34207. Copyright ©2024 Jobelephant.com Inc. All rights reserved. https://www.jobelephant.com/ jeid-ef98d14ec6ad2b47905d43c691b5ff6a